Cancellations are accepted and eligible only, if:

  1. Order is not being processed from the vendors / tilebathkitchen warehouse
  2. Order is not under consignment booked/dispatched/hold/in-transit/delivery/complete process
  3. Ordered items are not customized as per the buyer requirements

Cancellations are not accepted, when:

  1. Ordered items are customized as per buyer requirements
  2. Ordered items are imported by the vendor/tilebathkitchen based on the customer order requirement
  3. Ordered items are being dispatched from the warehouse
  4. Order is at the customer door step for delivery (i.e., at the time of delivery)