Cancellations are accepted and eligible only, if:
- Order is not being processed from the vendors / tilebathkitchen warehouse
- Order is not under consignment booked/dispatched/hold/in-transit/delivery/complete process
- Ordered items are not customized as per the buyer requirements
Cancellations are not accepted, when:
- Ordered items are customized as per buyer requirements
- Ordered items are imported by the vendor/tilebathkitchen based on the customer order requirement
- Ordered items are being dispatched from the warehouse
- Order is at the customer door step for delivery (i.e., at the time of delivery)